Contact us
Email sia@axesmarketing.com. We reply within two working days, and the same day during the three days of the show.
So we can help on the first reply, tell us the email address on your account, your phone model, and what you see on screen.
I haven't received my badge
Your badge lives in the app: side menu, then Mon badge. It appears as soon as your show registration is recorded — you don't need to wait for an email. If the page stays empty, check that you completed the Participer au SIA form; if you did, email us with the address on your account.
I can't sign in
On the sign-in screen, Mot de passe oublié ? sends a reset link. It can land in your spam folder. If your address isn't recognised, the account was usually created with a different one — email us and we'll find it.
You don't need an account to browse the programme, exhibitors and speakers: Continue as guest opens the app. An account is for show registration, your badge, and networking.
I'm not getting session reminders
A reminder is scheduled on your phone ten minutes before each session you added to your selection — the star to the right of a session, in the programme. Two conditions: you allowed notifications when the app asked, and you added the session. If you declined, turn notifications back on in your phone's settings, under the SIA app.
My data and my account
The privacy policy sets out what the app processes and why. You can delete your account from inside the app, or follow the deletion procedure.
Questions about the show itself
For anything about the exhibition — booking a stand, access, the official programme — visit sia2026.ci. This page covers the mobile app only.